LEGAL REFERENCE

Your Privacy Matters to Us

We've built rajacair around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...

Data ProtectionSecure PaymentsTransparent PracticesYour Control
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rajacair Your Privacy Matters to Us

How We Handle Your Information

When you join rajacair, we collect information needed to verify your identity, process deposits through DANA, OVO, GoPay and QRIS, and keep your account secure. We use encryption and industry-standard protocols to protect your data. We never sell your personal information to third parties. Your payment details remain confidential and are processed only to complete your transactions and comply with local regulations

in supported regions.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Questions About Your Privacy

Team online

Email Support

Reach our privacy team at [email protected] with any concerns about how we handle your data. We respond within 24 hours.

Account Settings

Manage your privacy preferences directly in your account dashboard. Update contact details, review login history and control data sharing options anytime.

Data Requests

Request a copy of your personal data or ask us to delete your account. Submit requests through your account or email us directly for assistance.

PLATFORM TRUST SIGNALS

Privacy Standards We Follow

Encryption

All data transmitted between your device and our servers uses SSL encryption. Your passwords and payment information are hashed and stored securely.

Regular Audits

We conduct quarterly security reviews to identify and fix vulnerabilities. Third-party auditors verify our data protection measures annually.

Compliance

rajacair operates under privacy frameworks applicable to Indonesia and supported regions. We align with international data protection standards.

Staff Training

Our team completes mandatory privacy and security training every six months. Only authorized personnel access sensitive customer information.

Incident Response

If a data breach occurs, we notify affected users within 48 hours and work with authorities to investigate and prevent future incidents.

Transparency

We publish annual transparency reports detailing government data requests and how we respond. Your privacy rights are never compromised.

What Sets Our Privacy Approach Apart

No Data Selling
We never monetize your personal information. Your account details, betting history and payment data remain yours alone.
Minimal Collection
We ask only for information essential to verify your identity, process payments and keep your account secure. No unnecessary data gathering.
Local Payment Focus
DANA, OVO, GoPay and QRIS transactions are processed with the same encryption and care as international payment methods.
User Control
You decide what notifications you receive, how your profile appears and which data you share. Privacy settings are always in your hands.
Clear Language
This policy is written in plain English, not legal jargon. We explain what we do and why in terms you can understand.
Easy Deletion
Request account deletion anytime. We remove your personal data within 30 days, except where law requires us to retain records.
Cookie Transparency
We use cookies only to remember your login, track site performance and prevent fraud. You can disable non-essential cookies in your browser.

Privacy Across Your Account

Account Creation

We collect your name, email, phone number and date of birth to verify your identity and comply with local regulations in supported regions.

Payment Processing

When you deposit via DANA, OVO, GoPay or QRIS, we receive only transaction confirmations. Your wallet credentials never pass through our servers.

Betting Activity

Your game history, bets and winnings are stored securely and visible only to you and our compliance team when required by law.

Communication

We send account updates, promo notifications and security alerts to your email and phone. Unsubscribe from marketing anytime in settings.

Device Information

We log your IP address, browser type and device details to detect unauthorized access and prevent fraud on your account.

Retention Policy

We keep your data for as long as your account is active, plus seven years for tax and legal compliance. Deleted accounts are purged after 30 days.

Privacy Policy Questions

We retain your information while your account is active. After deletion, we keep records for seven years to meet tax and regulatory requirements in supported regions. Non-essential data is removed after 30 days.

Yes. Log into your account, go to Settings > Privacy, and select 'Download My Data'. We'll email you a complete file within seven business days. You can also contact [email protected].

Absolutely. We never store your wallet credentials. Payment details are encrypted end-to-end and processed only to complete your transaction. Your e-wallet provider handles the rest securely.

We share data only with payment processors, fraud-prevention services and legal authorities when required by law. We never sell your information to marketers or data brokers.

We notify you within 48 hours and work with authorities to investigate. We'll explain what happened, what data was affected and what steps we're taking to prevent it again.

Yes. Request deletion in your account settings or email [email protected]. We remove your personal information within 30 days, keeping only records required by Indonesian law.

We use cookies to keep you logged in, remember your preferences and prevent fraud. Non-essential cookies track site performance. You can disable them in your browser settings anytime.